Compliance

1. Overview

AfroSynergy is committed to operating in compliance with applicable laws and regulations across the regions we serve. Our compliance framework covers anti-money laundering (AML), counter-financing of terrorism (CFT), know-your-customer (KYC), sanctions screening, data protection, regulatory reporting, and record-keeping. This page summarizes our approach; specific obligations may vary by jurisdiction and product.

In practice, we implement transaction monitoring and risk controls across deal flow, escrow, and payments; an AML dashboard and case management for alerts and screenings; sanctions and adverse-media screening (including integration with applicable lists and providers); and a formal dispute resolution process for escrow disputes, with admin-assisted resolution where required. For jurisdictions where we do not offer signup or access, see our Restricted Jurisdictions page.

2. Definitions

• AML/CFT: Anti-money laundering and counter-financing of terrorism.
• KYC: Know your customer — identity and due diligence checks.
• EDD: Enhanced due diligence for higher-risk users or transactions.
• PEP: Politically exposed person.
• Sanctions: UN, OFAC, EU, UK, AU, and other applicable sanctions lists.
• SAR/STR: Suspicious activity report / suspicious transaction report.

3. Anti-Money Laundering and Counter-Financing of Terrorism (AML/CFT)

We apply risk-based AML/CFT controls in line with the Financial Action Task Force (FATF) recommendations and local regulations (e.g. Nigeria's AML/CFT regime, South Africa's FIC Act).

• Customer due diligence (CDD): Identity verification and risk assessment at onboarding and when required by risk or threshold.
• Transaction monitoring: Automated and manual monitoring for unusual or suspicious patterns.
• Suspicious activity reporting: Internal escalation and, where required by law, reporting to the relevant financial intelligence unit (FIU).
• No cash: We do not accept cash; all payments flow through regulated payment channels.

We screen users and transactions against sanctions lists and adverse media. High-risk users or transactions may require enhanced due diligence (EDD) or approval before proceeding. We reserve the right to block or terminate accounts and report to authorities where required.

4. Know Your Customer (KYC) Tiers

Verification requirements depend on your role (e.g. talent, SME, investor) and the features you use. In general:

5. Sanctions and Prohibited Parties

We screen all users and transactions against UN, OFAC, EU, UK, and African Union sanctions lists, as well as internal and third-party risk lists. We do not permit accounts or transactions involving sanctioned individuals, entities, or jurisdictions. Matches or potential matches are reviewed; we may request additional information or block/close accounts as required by law or policy.

6. Data Protection by Region

See our Privacy Policy for detailed information on collection, use, and rights.

7. Compliance by Transaction Value

8. Regulatory Reporting

Where required by law, we file reports with relevant authorities, including:

• Financial intelligence units (FIUs): Suspicious transaction reports (STRs/SARs) where we have a legal obligation.
• Tax authorities: Information may be shared in accordance with applicable tax laws and international agreements (e.g. CRS, FATCA where applicable).
• Data protection authorities: Breach notifications and, where required, prior consultation for high-risk processing.

We do not disclose to you that a report has been made where such disclosure would be prohibited by law (e.g. tipping off in AML contexts).

9. Record-Keeping and Audits

We retain KYC, transaction, and compliance records for at least the period required by applicable law (typically 5–7 years after the end of the relationship or transaction). Records may be retained longer for legal, regulatory, or dispute resolution purposes.

We may be subject to audits by regulators, payment partners, or internal/compliance teams. We cooperate with lawful requests from authorities in accordance with applicable law and our Privacy Policy.

10. Geographic and Sector Restrictions

Access to certain features or transaction types may be restricted by jurisdiction (e.g. sanctions, licensing, or regulatory constraints). We block signup and access from specific countries where required by international sanctions or policy. A list of restricted jurisdictions and the reasons (including African countries subject to sanctions) is published in our Restricted Jurisdictions page. Certain sectors (e.g. arms, controlled substances) may be prohibited; see our Acceptable Use Policy.

11. Whistleblowing and Reporting

We do not retaliate against good-faith reporting of suspected violations of law or policy. You may report concerns via our contact form, report buttons on the Platform, or to the relevant authority. Anonymous reporting is accepted where permitted by law.

12. Compliance Checklist

Our compliance program includes (among other elements):

• ✓ Terms of Service, Privacy Policy, Cookie Policy, Acceptable Use Policy
• ✓ Consent capture and preference management
• ✓ Data subject rights (access, correction, deletion, portability, objection)
• ✓ Account deletion and data export
• ✓ KYC/verification and risk-based due diligence
• ✓ Sanctions and adverse media screening
• ✓ Transaction monitoring and suspicious activity procedures
• ✓ Record-keeping and retention
• ✓ Refund Policy and dispute resolution

13. Contact

For compliance-related questions or to report a concern, submit an inquiry.